We help companies become more efficient and profitable.
Here are a few recent accomplishments!
Annual Savings
Saving one client over $250,000 a year in labor costs by outsourcing its customer service, support functions, and sales/intake operations to our team.
Enhancing Cost Efficiency
Developed a lead capture form that saves a client thousands in annual technology costs. This form enhances tracking of lead sources, enabling the client to reallocate their marketing budget to more effective channels.
Client Scoring Model for Priority Support
Developed a client scoring model to identify callers with urgent customer support needs requiring immediate attention from leadership.
Month-End Reports on Key Client Metrics
Generate month-end reporting that identify client complaints, incomplete tasks, revenue sources, unprofitable customers, and additional key metrics.
Weekend Sales Team Drives $1,000,000+ Increase in Revenue
The client was missing potential sales over the weekend. We assigned a dedicated weekend sales and intake expert, resulting in an increase of over $1,000,000 in annual revenue.
Reengagement Campaign Recaptured $175,000 in lost Revenue
A recent article indicates that 35% of prospective client phone calls go unanswered. Our Reengagement Campaign, conducted over two months, successfully recaptured lost leads, generating $175,000 in additional revenue for our client.
We can do so much more for your business, give us a chance to show you how.